Frequently Asked Questions

Medical visas (M or S) typically require an invitation letter from a Chinese hospital, personal identification documents, and medical records. We recommend starting preparations 2-3 months in advance; our team will assist you throughout the entire visa application process.

China's top-tier hospitals feature state-of-the-art medical equipment and extensive clinical expertise, leading the way in orthopedics, cardiology, oncology, and traditional Chinese medicine. We'll recommend the most suitable hospital and specialist based on your condition.

We provide professional medical interpretation services with full accompaniment. Our interpreters are not only fluent in language but also possess medical expertise, ensuring accurate and error-free communication between patients and healthcare providers. Bilingual translation is also available for all medical documents.

Standard visa processing typically takes 5-10 business days; we recommend starting preparations 2-3 months in advance. For urgent medical cases, expedited processing is available and usually completed within 3 business days.

Yes, we provide dedicated airport pickup service. The driver will wait at the arrivals hall. Our vehicles are comfortable and safe, with direct transport to hospitals or your accommodation.

We can help book hotels or apartments near the hospital and recommend accommodations that suit your needs. For post-operative recovery, we recommend choosing a location with convenient transportation and a quiet environment.

Medical costs vary by condition and treatment plan. Overall, healthcare expenses in China are significantly lower than in Europe and the U.S. We provide a detailed cost estimate before your visit, including registration fees, examination charges, treatment costs, and other itemized details.

Chinese hospitals typically accept cash, bank cards, Alipay, and WeChat Pay. International patients can use international credit cards or cash. Our service fees can be paid via corporate transfer or international wire transfer.

Some hospitals in China can directly settle international insurance claims, depending on your plan and provider. We recommend contacting us in advance to verify coverage and reimbursement procedures.

It typically takes 1-3 weeks from the initial consultation to the actual appointment, depending on case complexity and visa processing progress. Expedited scheduling is available for urgent cases.

Absolutely. We offer remote follow-up services with video consultations to continuously monitor your recovery. You'll also receive detailed rehabilitation guidance and medication advice, ensuring you get professional support even after returning home.

Submit your request via the appointment form on our website or call our consultation hotline. Our advisor will contact you within 24 hours to discuss your needs and schedule a session.